Front Office Receptionist Job at Noble House Otolaryngology
Flexible schedule: 3-5 days
We are a busy Ear, Nose and Throat practice seeking an experienced Medical Receptionist. This individual must be able to multitask oriented and handle a high volume of patients. Previous experience with medical records is preferred.
Job Functions:
- Welcoming patients
- Checking patients in and out
- Distribute and obtain appropriate forms
- Schedule, move, cancel and confirm appointments
- Verify insurance information
- Answers the phone promptly in a warm, friendly manner
- Retrieves phone messages and prioritizes return phone calls
- Providing excellent patient services via phone and in person
- Referring callers to the appropriate departments
- Listen attentively to patient requests or concerns; demonstrate empathy
- Prepare and pull patient files on a daily basis
Requirements:
- High school diploma or its equivalent preferred. Successful completion of a medical assisting program preferred. Certified/Registered MA preferred.
- One year previous experience in a medical practice preferred
- Strong written and verbal communication skills, with a clear speaking voice
- Outstanding work ethic and customer service skills
- Attention to detail and ability to multi-task
- Strong computer literacy
Job Type: Part-time
License/Certification:
- Certified Medical Assistant (Required)
Work Location: In person
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