Web Content and Digital Strategy Director Job at Indiana State University
Position Details
Position Details
About the Institution
Indiana State University is a world-class center of higher education, located in Terre Haute, Indiana, and serving a multi-state region that stretches from Indianapolis to St. Louis, Chicago, Louisville, Cincinnati, and beyond. It has been recognized by the Princeton Review as among the best universities in the Midwest.
Indiana State is a beautiful, pedestrian-friendly campus located within walking distance of local shops, restaurants, and activities in Terre Haute’s historic downtown district. Situated near the Indiana-Illinois border, the campus is about an hour’s drive from Indianapolis and within a few hours of other major metropolitan areas.
Indiana State, one of the most diverse campuses in Indiana, is a welcoming community of students, faculty, and staff representing most U.S. states and many countries around the world. There are more than 260 student-run organizations offering activities and entertainment throughout the year, along with 15 NCAA Division I athletic teams, a first-rate student recreation center with numerous classes and recreational sports programs, and a Performing Arts Series and University Speakers Series that bring national touring productions and speakers to campus.
Indiana State is a place of belonging where students, faculty, and staff learn and thrive together. Join our Sycamore family!
Comments to Applicants
Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position.
This position is open until filled. The review of applications will begin on April 3, 2023 and will continue on a rolling basis until the position is filled.
This position is open until filled. The review of applications will begin on April 3, 2023 and will continue on a rolling basis until the position is filled.
Job Title
Web Content and Digital Strategy Director
Department
University Marketing
Work Schedule
Monday – Friday 8:00 a.m. – 4:30 p.m.
Additional hours may be necessary for certain projects.
Additional hours may be necessary for certain projects.
Notice of Vacancy Number
23-00082
Desired Start Date
04/17/2023
Open Date
03/20/2023
Close Date
Open Until Filled
Yes
Job Category
Staff-Exempt Professional
Job Type
Staff - Full-Time
Pay Grade
12
Hourly Rate or Salary Range
Commensurate with Experience
Benefits Associated with this Position
- Life Insurance: The coverage amount is based on two and one-half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage.
- Medical, Dental and Prescription Drug Coverage: The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date.
- TIAA Retirement Contributions: Contributions begin based upon the first day of employment at a contribution rate of ten (10) percent of base appointment salary paid in full by ISU. The contributions are vested immediately. There are 40 investment options from which to choose.
- TIAA Auto Enroll: New employees are automatically enrolled in a tax deferred retirement program at hire: three (3) percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days.
- Long Term Disability Coverage: Employees are eligible after three (3) years of continuous, regular employment with the University. This policy guarantees approved disabled employees a 66 2/3 percent income protection (from all sources) after 180 days of continuous total disability. Immediate participation is available for current members of a comparable group disability insurance program within 90 days prior to ISU employment and that would have provided income protection upon disability for at least five years.
- Fee Waiver Program: For the employee, spouse and dependent children: Staff may enroll in up to 18 hours of course work each academic year at a reduced rate. Spouses may enroll in 15 semester hours each academic year with 80% of qualified tuition waived. Dependent children of regular full-time staff who are full-time degree seeking undergraduate students at ISU may receive a fee waiver of 80% of qualified tuition for up to a total of ten (10) semesters.
- Sick Leave: Accrued at a rate of 12 days per fiscal year with unlimited accumulation.
- Vacation: Pay level 11 and below accrues up to 15 vacation days earned per year 1 through 4; 20 vacation days per year thereafter. Pay level 12 and above accrues 20 vacation days per year
Optional Benefits
- Voluntary Life Insurance: Additional amounts of life insurance may be purchased on employee, spouse and dependent children.
- Voluntary Vision Plan: May enroll within the first 31 days of employment date.
Job Summary/Basic Function
The Web Content and Digital Strategy Director is responsible for evolving the university brand through strategizing the continuous improvement of website features, content, information architecture, data collection, and analysis to support the institutional goals of the university, including but not limited to areas of recruitment, retention, and telling the story of Indiana State University. This position will serve as the primary point of contact for web and digital opportunities and is a brand ambassador ensuring the brand message is conveyed, integrated, and established across all sites. This position oversees the design, development, and implementation of web and new media projects, including podcasts and social media. Proficient communication skills are a must, along with people skills with a high degree of professionalism is required. Must demonstrate a high commitment to quality, innovation, proactive solutions, creativity, and strategic thinking to meet university goals.
Being present is essential for serving campus and performing the essential functions of this position. However, there may be some flexibility for remote work.
Being present is essential for serving campus and performing the essential functions of this position. However, there may be some flexibility for remote work.
Specific Responsibilities
Required Relevant Education & Experience
Master’s Degree in computer science or related field.
Experience: 5 years of relevant work experience in web development, combination of related education and experience may be considered.
Experience: 5 years of relevant work experience in web development, combination of related education and experience may be considered.
Required Field(s) of Study
NA
Preferred Relevant Education and Experience
Practical understanding of web best practices as it relates to web accessibility, UI/UX, user and marketing funnels, governance, search engine optimization, etc.
Experience with data driven decision making and data analysis using Google Analytics, Google Tag Manager, Google Search Console, SiteImprove, expert knowledge of Drupal CMS (preferably Drupal 9/10; full stack), Slate CMS, and Basic HTML/CSS coding.
Experience with data driven decision making and data analysis using Google Analytics, Google Tag Manager, Google Search Console, SiteImprove, expert knowledge of Drupal CMS (preferably Drupal 9/10; full stack), Slate CMS, and Basic HTML/CSS coding.
Supervisory Responsibilities
Has direct supervisory responsibilities as a first-line supervisor. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Required Certificates, Licenses and Registrations
Other Required Certificates, Licenses and Registrations
Preferred Certificates, Licenses and Registrations
Preferred Other Certificates, Licenses and Registrations
Knowledge, Skills and Abilities
Able to adapt to change, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Proven supervisory skills, Proven verbal and written communication skills, Able to assemble, analyze and present data, Able to read English, understand, and follow verbal and written instructions, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Willing to interact with students, Work effectively with a diverse community, Excellent leadership skills, Experience managing Web Services
Other Knowledge, Skills and Abilities
Experience using Google Analytics, Google Tag Manager, Google Search Console, SiteImprove, expert knowledge of Drupal CMS (preferably Drupal 9/10; full stack), Slate CMS, and Basic HTML/CSS coding.
Qualifications & Disclaimer
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
NCAA Guidelines
All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Position Reappointment Required
No
Job Duties
Essential Duties and Responsibilities
Operate as the key subject matter expert for the university’s digital technology. Strategizing website content and design efforts with a focus on user experience, ADA compliance, and search engine optimization; identifying goals, objectives, and key performance metrics for content development. Managing information architecture, hierarchy, navigation, and interface design; creating, implementing, and ensuring compliance in brand standards; developing governance, policies, procedures, and comprehensive training for web editors. Lead the development of a process for content approval while also serving as the primary liaison for all web content and updates between colleges/departments/programs, University Marketing and University Communications. As the primary website owner, make key decisions on content migration processes, research, and implement long-term solutions related to website accessibility and design.
Essential Duties and Responsibilities
Work collaboratively with the Office of Information Technology on specific projects and management of content internally and externally for the university. Manage and lead cross-functional teams internally and externally with partner agencies/contractors/vendors/consultants to meet the goals of website projects and implementation timelines. Provide advice and consultation to campus partners while collaborating on web content development projects (including, but not limited to, copy, photography, and video). Develop relationship with Athletics and Foundation web architects to endure compliance to brand standards, policies, and procedures.
Essential Duties and Responsibilities
Responsible for receiving, documenting, and fulfilling service requests within agreed upon service levels.
Essential Duties and Responsibilities
Performs other duties as assigned.
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