Front of House Manager - Crestview Hills, KY Job at Taste of Belgium
The health of our team and guest is our #1 priority. We are following all State and Federal guidelines to protect from COVID-19. Team members should expect daily symptom and temperature checks, scheduled hand washing and sanitation procedures, 100% compliance to mask mandates, and socially distanced tables.
The Front of House Manager is responsible for assisting the General Manager by delivering clear direction, leadership, and support to the bistro team to ensure that Taste of Belgium continues growing bistro sales and profits. The Front of House Manager focuses on developing a culture of pride that consistently delivers quality obsessed guest service and food while ensuring compliance with policies, procedures, and regulatory requirements.
A successful manager will excel in the following competencies:
Culture:
- Sets the team success by leading pre-shift meetings that include daily goals and menu special highlights
- Provides hands on leadership throughout the shift. Works in positions when needed.
- Acts as a positive representation of core values
- Ensures team is in proper uniform
- Handles complaints in a Plus One manner
Management:
- Maintains standards so bistro scores at least a 95% on health inspection
- Ensures daily timekeeping is correct
- Ensures that all side work is completed
- Oversees cleaning and sanitation lists
- Participates in weekly manager meetings
- Ensures all COVID protocols are being followed
- Participates in Recipe of the Day
- Ensures that daily paperwork is completed
- Writes department schedules to assigned labor budget and business needs
- Assists in department ordering of food, beverage, paper goods, supplies, and uniforms
- Participates in weekly department inventories
Hiring and training:
- Assists General Manager in interview process
- Act as Training Liaison to new hires
- Participates in employee coaching
Benefits include:
401k + guaranteed company match
PTO
Medical, Dental, and Vison plans
Wellness Plan that awards additional PTO
Manager meals
Generous discount program
This list is meant to provide a general overview of day to day activities and is not exhaustive of all responsibilities.
Taste of Belgium is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
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