Job Summary

The Oregon International Port of Coos Bay is seeking to hire a RV Park Coordinator to oversee and accommodate the needs of customers in the Charleston Marina RV Park. This applicant must possess RV park or campground or hotel hospitality experience, and strong customer service, communication, and organizational skills.

During peak season (approximately May through October), the position will work weekends (Thursday through Monday). During non-peak season, the position will work Monday through Friday.

Essential Job Functions

• Receives all incoming RV Park calls.
• Processed online reservations.
• Assigns RV spaces, collects payment, and registers all vehicles and guests into the park.
• Provides customer assistance including selling supplies (propane, etc.), assisting with recreational planning, responding to questions and complaints, and relaying and enforcing Port policies.
• Processes accounts receivable and supporting documents, including posting, data entry, balancing and reconciling of reports, point of sale and basic cash register operations, and billing for RV Park operations.
• Patrols the RV Park throughout the day to assist customers and to ensure customers have departed by the assigned check-out time.
• Ensures the RV Park office, recreation room, and recreation room restrooms are clean and orderly at all times.
• Cleans the yurts before and after occupancy.
• Maintains the landscaping and flower gardens around the RV Park office.
• Administers the RV Park Recreation Room calendar and maintains inventory of meeting room supplies.
• Performs general clerical office duties.
• Acts as support for the Marina Office. Works in the Marina office during non-peak season and tends to all customers (RV Park and Marina) during non-peak season.

Required Experience & Education

Possess high school diploma or GED and 2 years of experience in a similar position at an RV park, campground or hotel, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Minimum Qualifications

• Knowledge of RV Park operations.
• Proficient with computers and strong ability and desire to learn new computer software programs.
• High proficiency in Microsoft Office Suite.
• Ability to communicate well both verbally and in writing with customers and employees.
• Possess customer service skills with knowledge in customer service management, methods and techniques, and treat all individuals with courtesy, dignity, and respect.
• Ability to operate common office equipment.
• Strong organizational and problem solving skills and keen attention to detail.
• Ability to maintain accurate and confidential records and files.
• Ability to follow, explain, and enforce applicable laws, codes, regulations, and procedures as pertaining to Port Policy.
• Ability to balance priorities, adapt to change and stay calm and focused during busy situations.
• Ability to recognize problems, identify alternative solutions, and make appropriate recommendations.
• Ability to work in a team environment by developing and maintaining good working relationships with coworkers, customers, vendors, and members of the public.
• Possess the ability and willingness to align with the vision, goals and collaborative culture desired at the Port of Coos Bay.

Working Conditions

• Work duties may take place in the office or outside in inclement weather.
• May be subjected to high stress situations.
• Must maintain a flexible work schedule to accommodate peak season demand. This includes after hours and weekend duties.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Weekend availability

Work Location: In person

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