JoJo Nails

JoJo Nails, an eminent nail spa providing a range of elegant beauty solutions, seeks outgoing, reliable, and experienced receptionist(s) for its spa location at Glendora, to provide extensive support in a fast-paced setting and to manage the lobby with sociability and professionalism.

We're looking for someone with a passion for beauty and style to embrace our iconic and sophisticated salon's values, a candidate who isn't anxious about assuming multiple tasks and one who can handle any issue meticulously!

Responsibilities

• Answering phone with courtesy and professionalism; providing details about spa location, numbers, website, and services
• Greets each and every client with a smile and direct eye contact
• Welcoming and escorting customers to the salon
• Managing an active calendar
• Providing support to the spa employees
• Maintaining an orderly lobby area clear of clutter and personal effects
• Handling confidential documents/paperwork with discretion
• Assisting with errands and ad hoc assignments
• Adheres to policies of the nail spa
• Reports any incident to the Spa Manager
• Maintains routine preventative maintenance and repair
• Maintains a weekly/monthly inventory of spa supplies
• Be knowledgeable about the spa and its amenities to effectively communicate with clients
• Ensure facility is accessed by actual clients and it is safe at all times
• Goes an extra mile for members and clients by offering to make reservations, provide special offers, ensuring they are happy and are inclined to revisit
• Ensures suitable coverage when it's necessary to leave the front office
• Informs personnel of pertinent information at the beginning/end of the shift
• Maintains and updates staff details
• Informs members regarding offers on spa services and employees for personal training
• Handles payments for products/services and properly accounts for the spa revenue. Reconciles daily/weekly sales and receipts

Requirements/Qualifications Minimum of high school diploma, but college degree preferred

• Polished and clean appearance, energetic and polite personality
• Committed to long hours, flexibility with work schedule
• Excellent computer skills and an ability to learn
• Front desk experience for a fast-paced office is a plus
• Positive references from current/previous employers
• Excellent English communication skills, both written and verbal, additional languages a plus
• Professional mindset, ability to work independently and with team
• Strong attention to detail with impeccable organizational skills
• Approachability, trustworthiness, and an upbeat demeanor
• Ability to multi-task and follow-up persistently
• United States work authorizationAdministrative Duties:

• Answering and routing phone calls
• Managing social media
• Greeting visitors

Financial Duties:

• Processing payments

Setting:

• Other

Ergonomic Workspace:

• No

Hours per week:

• 20-29
• 30-39

Typical end time:

• 8AM

Typical start time:

• 10AM

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Receptionist: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)

Work Location: One location

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