Health Solutions is a premier wellness center focused on whole-person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, case managers, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We’re expanding, come grow with us! We are hiring a Support Staff Aide to join our Support Staff and Child Care team and become an active member at Health Solutions. This position is located with the Family Center program at 1591 Taos Road in Pueblo.

Voted - Best Place to Work in 2022 by the Best of Pueblo-Official Community Choice Awards!

What You Would Be Doing

As a member of the Learning Tree Childcare Staff, you would be working in a fast-paced environment, creating and sustaining positive and compassionate interactions with families and clients as well as providing high quality service for all children enrolled in our childcare center. Your attention to detail and problem-solving skills will be important to your responsibilities.

Under the supervision of the Support Team Supervisor the Learning Tree Support Staff Aide is responsible for:

• Maintaining coverage of the front desk reception and short periods of time in classrooms;
• Maintain strict confidentiality of sensitive and protected information in accordance with HIPAA regulations and Colorado Childcare Licensing Rules/Regulations;
• Maintaining financial records, billing and working closely with the Billing Office and Learning Tree Supervisor to maintain Learning Tree’s childcare accounts;
• Monitoring overdue accounts, and proactively collecting outstanding balances in conjunction with Billing Specialists and the Learning Tree Supervisor;
• Providing exemplary customer service demonstrating patience and understanding while carrying out all interactions with children, families and clients;
• Providing written and clerical duties including, not limited to operating phones/phone system, copiers, requires frequent use of a computer, phone and other equipment
• Scanning and uploading records to the electronic health and/or child record;
• Assisting the management of the Colorado Childcare Assistance Program and Early Learning Ventures platforms
• Completing department job requests as needed;
• Working under stress in emergency situations;
• Recording data electronically and communicating with families and clients;
• Actively participating in all scheduled team meetings and participating in trainings as required;
• Modeling and practicing developmentally appropriate behavior when working with children, families, clients and staff;
• Working hours that cover agency and childcare needs;
• Assisting with diapering and/or toileting for children;
• Assisting and providing supervision of children while assisting the staff with children in care;
• Flexibility in working with all ages of children from infants to 15 years of age;
• Following all policies and procedures of Health Solutions and the Learning Tree;
• Performing other duties as assigned by supervisor;

What You Will Like About Us

• Competitive pay starting at $18.10 to $19.96/hour DOE
• Generous benefits package. For most positions, includes paid holidays, generous PTO, Subsidized YMCA membership, tuition reimbursement, and FSA
  • Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
  • Retirement 403(b) with employer match up to 6%
  • EAP, Teladoc, LifeLock, Direct Path, Life and AD&D
  • Additional Insurance: FSA, Voluntary Life, Allstate Voluntary benefits, and pet insurance
  • Childcare on-site
  • Flexible schedule
• Employee recognitions and celebrations
• Warm and friendly work environment in which staff respect and learn from one another
• Opportunities to serve our neighbors in Pueblo

What We are Looking For—The Must-Haves

• Must have a high school diploma or GED equivalent
• One year of receptionist experience, including basic computer and keyboarding skills
• Excellent interpersonal relationship and communication skills
• Valid Colorado driver’s license and/or access to reliable transportation during work hours
• Demonstrated ability to work with children and adults from a wide variety of cultural and socio-economic backgrounds, who may be experiencing crisis situations
• Knowledgeable regarding behavioral health, physical health, and child serving systems
• Ability to lift 50 pounds or more
• Ability to sit on the floor, walk, bend, stand, sit, kneeling, crawling
• Ability to submit a medical statement that is signed and dated by a licensed physician or other health care professional, verifying good mental, physical and emotional health. The medical statement must be dated no more than 6 months prior to employment or within 30 days after the date of employment.
• Must be able to complete the fingerprint submission to the Colorado Bureau of Investigation and Federal Bureau of Investigation within 5 days of employment. The cost for submission is the responsibility of Health Solutions
• Must be able to complete a criminal record check (TRAILS child abuse or neglect records check) submitted to the Central Registry of Child Protection within 10 days of employment. The cost for submission is the responsibility of Health Solutions

What We Would Like to See in You—The Nice-To-Haves

• Bilingual
• Valid CPR and First-Aid Certification
• Experience working in NextGen and MyAvatar electronic health record systems
• At least 6 months of experience in working with children
• CAAS Certification
• Current CPR and First Aid for Infant, Children and Adults or be willing to obtain within 30 days of hire.

Closing date: Open until filled - EOE M/F