Station Agent Job at GAT Airline Support
Station Agents load and unload customer bags, operate ground service equipment, coordinate the servicing of arriving and departing aircraft, prepare aircraft cabins for departure, assist with ramp services including waste disposal and re-servicing of aircraft. Station Agents also assist customers and comply with any ad-hoc requests as needed. Individuals must be comfortable serving customers and proficient in using computers. Station Agents must be capable of working in stressful situations, under rigid time constraints, and in the outdoors under various weather-related and noise conditions.
Responsibilities:
- Lift, load, unload, and transport customer bags and cargo to/from aircraft, bag carts, and conveyor belts
- Drive and operate ground support equipment.
- Prepare cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys, and lavatories
- Responsible for daily hours reconciling, daily and weekly hours reporting, entering daily hours in knack.com, payroll submission
- Ensure necessary ground equipment is available in the ramp area and bag room for upcoming flights.
- Follow company and federal safety regulations and procedures
- High School diploma required.
- Valid driver's license
- At least 18 years of age
- Able to pass a pre-employment drug screen
- Successfully complete training
- Capable of lifting 70 pounds
- Pass background check for Airport badge
- Must work with a high sense of urgency and an excellent customer service attitude.
- Excellent written and verbal communication skills.
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