Motor Tram and Adventure Guide (Seasonal) Job at Brookfield Zoo
Brookfield Zoo Brookfield, IL 60513
$16.95 an hour
This is a temporary (seasonal) position.
Starting wage: $16.95 per hour.
Envision providing a guided tour educating our guests about our animal collection and conservation mission while the lions roar, the Buffalo roam, and the giraffes graze upon leaves at the tree tops. Brookfield Zoo is open 365 days a year welcoming over 2 million guests annually. It is an amazing opportunity to actively engage our guests each of those 365 days creating a memorable guest experience that a guest will have for a lifetime.
As an Adventure Guide at Brookfield Zoo, you will provide extraordinary guest experiences through the safe and conscientious operation of the Motor Safari trams and buses transporting guests on designated routes throughout the park including on days when we have larger crowds. While operating the tram/bus, you will simultaneously deliver an extensive park narrative engaging guests in interesting information about our animal collection and happenings at the Zoo. There are a few other duties that may be included like operating the Carousel safely and conscientiously, assisting with the Moldarama machine, and/or provide some coverage for the switchboard. Your friendly demeanor, good communication and interpersonal skills, and superior customer service will contribute positively. All of these important activities are extremely vital in maintaining a high-quality experience for our guests.
Envision providing a guided tour educating our guests about our animal collection and conservation mission while the lions roar, the Buffalo roam, and the giraffes graze upon leaves at the tree tops. Brookfield Zoo is open 365 days a year welcoming over 2 million guests annually. It is an amazing opportunity to actively engage our guests each of those 365 days creating a memorable guest experience that a guest will have for a lifetime.
As an Adventure Guide at Brookfield Zoo, you will provide extraordinary guest experiences through the safe and conscientious operation of the Motor Safari trams and buses transporting guests on designated routes throughout the park including on days when we have larger crowds. While operating the tram/bus, you will simultaneously deliver an extensive park narrative engaging guests in interesting information about our animal collection and happenings at the Zoo. There are a few other duties that may be included like operating the Carousel safely and conscientiously, assisting with the Moldarama machine, and/or provide some coverage for the switchboard. Your friendly demeanor, good communication and interpersonal skills, and superior customer service will contribute positively. All of these important activities are extremely vital in maintaining a high-quality experience for our guests.
Position Requirements and Specifications
The requirements for this position include:
Preferred Qualifications:
Additional Information: This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform. This seasonal position requires a high level of customer service. Incumbent must have the ability to learn and adhere to Society policies and departmental procedures and standards. Ability to work non-standard hours including evenings, holidays, and weekends, required.
- Accurate basic math and reading skills required.
- Demonstrated strong customer service skills.
- Good communications and interpersonal skills.
- Ability to communicate well with the public required.
- Must be at least 18 years of age.
- Must be flexible and patient.
- Cultural competency; experience and/or ability to work and interact effectively with a diverse, multicultural audience.
- Valid driver’s license required at time of hire. Illinois residents must possess a valid Illinois driver’s license or obtain one within 90 days of hire. Valid out-of-state driver’s license is required for out-of-state residents.
Preferred Qualifications:
- High School graduate or (GED) equivalent preferred.
- Prior customer service related experience.
- Six months of prior driving experience transporting people preferred, but not required.
- Theatrical or public speaking experience preferred.
- Multilingual ability, Spanish fluency a plus.
Additional Information: This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform. This seasonal position requires a high level of customer service. Incumbent must have the ability to learn and adhere to Society policies and departmental procedures and standards. Ability to work non-standard hours including evenings, holidays, and weekends, required.
Additional Information
The Chicago Zoological Society is an Equal Opportunity Employer.
Workplace safety is the Chicago Zoological Society’s top priority. We require all employees to be fully vaccinated for COVID-19 unless they request and receive a religious or medical exemption. New hires must have at least received their first vaccine dose prior to their start date. (Updated 9/16/22)
Workplace safety is the Chicago Zoological Society’s top priority. We require all employees to be fully vaccinated for COVID-19 unless they request and receive a religious or medical exemption. New hires must have at least received their first vaccine dose prior to their start date. (Updated 9/16/22)
Schedule Details
As Brookfield Zoo is open 365 days a year, this position highly prefers flexible availability to work week days and/or weekends with work shifts that are usually from 4 to 8 hours in length generally during the hours that Brookfield Zoo is open. Zoo hours are generally 10:00 a.m. to 5:00 p.m. (Monday-Friday) and to 6:00 p.m. (Weekends.) During special events, the Zoo may be open until 9:00/10:00 p.m. This position generally requires flexible availability to work non-standard hours including evenings, holidays, and weekends
Job Location
Chicago Zoological Society-Brookfield Zoo
Zip Code
60513
Department
Transporation System (Motor Safari
Group
Guest Services
Union Status
Non-Union
Work Shift
Any 5 out of 7 days/week
Please Note :
www.lionsolutions.net is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.lionsolutions.net provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.