Skip Tracer/Collector Job at Quality Acceptance
Quality Acceptance is looking for experienced Skip Tracers!
Quality Acceptance is a leading automobile finance company in the west coast. We specialize in sub-prime automobile lending. The company is committed to providing excellent service to its dealers and customers while maintaining a high-quality work environment to our employees.
Essential Duties & Responsibilities:
-Managing a portfolio of clients who are past due.
-Skip tracing, problem solving, attention to detail.
-Answering incoming calls and placing outgoing calls.
-Handling basic customer service finance related questions
-Resolving customers disputes.
-Working with high technology systems and environment.
Required skills for collections specialist:
- At least 2 years experience in collections (preferred in the auto industry)
- A real team player with good communication skills.
- Bilingual (Spanish/English preferred)
- Be able to work in a dynamic atmosphere.
- People skills, discretion, persuasion, and time management skills.
BASE SALARY + BONUS+ OTHER BENEFITS.
Bonus: Based on Performance
Casual Fridays ! Food Friday ! NO WEEKEND SHIFT
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Physical setting:
- Call center
- Office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Van Nuys, CA 91411: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Excel: 1 year (Required)
- Collections: 2 years (Required)
Work Location: In person
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