Company Summary

For over 25 years, Pango Group has been one of California's leading independent escrow resources, and much of that is accredited to building a people-first culture. We’re firm believers that when a company holds true to its mission, vision, and values and invests in its people, the sky's the limit when it comes to creating amazing partnerships, happy clients, and a fulfilled team of employees. Our partnership with First American brought together two people-first companies, and that’s been an integral part of our mutual success, including being named one of the Los Angeles Best Places to Work for the eight consecutive years and Fortune 100 Best Companies to Work For list for seven consecutive years. We hire hungry, humble, and smart individuals (that’s why you’re here!) and believe the inclusion of everyone is very important. This is true throughout all of our brands and offices, which has led us to be included in more than 50 regional best places to work.

Job Summary

A Senior Escrow Assistant is primarily responsible for providing assistance to the Escrow Officer and Lead Escrow Officer in all functions of the escrow process in accordance with established policies and procedures, ensure a service level compliant with industry guidelines, execution of excellent performance and promote "candor and respect" in all communications with escrow team, clients, and management.

Job Responsibilities:

• Cover and manage all aspects of desk, as well as escrow transactions when Escrow Officer are on vacation, out sick or visiting clients
• Type escrows, refund checks, set up files for recording and balance (detailing checks) closings
• Prepare estimated closing statements for buyer and seller; complete calculations by prorating taxes and interest
• Package new escrows and receipt deposits
• Order demands, HOA statements, insurance, other documents and opens title orders
• Close escrow accounts by balancing and disbursing funds
• Type various amendments, including complicated amendments
• Determine escrow requirements by studying and clarifying buyer, seller and lender instructions
• General processing (i.e. SI's and docs to title), title policies and loan document sign ups
• Execute all types of escrows inclusive of resale, refinance, REO, foreclosures and short sale transactions
• Assist Escrow Officer in development and marketing of new business
• Performs other duties as requested, including assistance to team members when the need arises
• Accountable client satisfaction, quality of work, and maintaining company values

Pay Range: $19.01-$33.08hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.