Event Staff - Greenbrier Job at Andy Frain Services
Are you an experienced security guard looking for an exciting opportunity? Come join our team for a unique event in White Sulphur Springs, West Virginia from July 31st- August 6th, and we need guards and event staff to help us ensure that our guests have a safe and enjoyable experience. No experience is necessary - just bring your enthusiasm and your dedication to providing quality service. We are looking for individuals who can deliver quality service and observe and report any suspicious activity, maintain a working knowledge of emergency policies and procedures, and monitor crowd behavior to ensure a safe and enjoyable experience for our guests.
RESPONSIBILITIES/DUTIES: Essential functions may vary depending on department size, organizational structure and/or geographic location. Reasonable accommodations may be made to those who need it to perform the essential functions of the job. Other duties, not listed below, may also be assigned.
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The delivery of quality service and positive interaction with our customers. The ability to greet all visitors, vendors, and employees, while continuously maintaining the standards of excellence in presentation and professionalism. Customer Service is Every Employee’s Job!
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Maintain a working knowledge of all trained emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and assist as needed.
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Control Access to designated areas. Checking tickets and credentials
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Work closely and establish working relationship with all emergency responders and guest services team members
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Monitor crowd behavior and maintain/restore crowd control throughout event.
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Secure assigned post locations.
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“Observe and Report” all incidents and accidents. Confront and resolve incidents to successful conclusion.
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Be diligent and vigilant in security and safety awareness.
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Be an integral part in sharing ideas, experiences, and tactics that may improve overall operations
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Be proactive in obtaining information in regard to post orders, revisions, and daily event needs, (i.e. parking list, and access changes).
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Implement security/safety improvements that benefit the company’s assets, visitors, tenants, and employees as directed.
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These functions are not limited to these listed and may be expanded upon at any time, however it will be mutually agreed upon.
MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department size and/or geographic location. Screening:
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Minimum of 18 years of age.
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Must submit to background screening
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Customer service experience
Knowledge:
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High School Diploma and/or equivalent
Skills/Abilities:
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Constant and dedicated vigilance.
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Strong customer service orientation, exemplifying our Mission Statement.
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Ability to facilitate progressive change, getting along with other employees, following directions and continually improving.
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Clear and effective oral and written communications skills
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Capable in leading the company in defining and implementing Security strategies.
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers. Pushing/pulling/carrying lifting may include up to 25 lbs (event evacuation), stair climbing. Ability to sit, twist, turn, bend as required to perform duties within the facility. Must be capable of standing for long periods of time.
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