Job Description:

Position is remote; however, currently we are unable to consider candidates for remote opportunities in the following states: California, Hawaii, Rhode Island and Washington.

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM; core hours are 9:00 AM - 5:00 PM MST.

Scope

• Plans and tracks educational event logistics. Performs instructional design, development, and delivery responsibilities to the standards set forth by EL

• PD leadership. Contributes to the development of project and deliverable development timelines. Identifies operational inefficiencies and problems and communicates/coordinates improvements.

• Conducts organizational education programs, including preparing for class, setting up the event, planning logistics, facilitating the event, following up on all outstanding questions, and collecting feedback from participants. Monitors and reports the effectiveness of training on associates during the orientation and post-orientation period for the purposes of career development. Facilitate and deliver education programs using a wide range of platforms and mediums as requested and/or determined by a needs assessment. Partners with assigned education development and delivery team members and executes training material revision and integration tasks, tests lesson plans and assists in training environment build.

• Contributes to process improvement cycles in support of system initiatives. Applies process improvement methods that improve quality, associate performance, and client satisfaction while reducing waste and/or cost. Observes trends and patterns to identify improvement opportunities.

• Creates and maintains educational assets complementing the Intermountain Health portfolio of associate development programs. Interprets both operational and system processes and workflows in the design, development, and implementation of Intermountain Health education and training program for all associates.

• Trains and credentials trainers for end-user training. Acts as a liaison between the subject matter expert/build team and the end user. Provides Command Center support during and after go-live. Identifies risks and concerns to ensure problem resolution and continuity of service.

• Supports achievement of organizational goals by optimizing performance and facilitating change. Seeks feedback and mentoring for personal improvement. Coaches and mentors others to support ongoing development and professional practice.

• May be called upon to serve as principal for assigned projects. Develops and supports effective team interactions through open and honest communication. Models these behaviors and supports relationships that create an environment where individuals and team members learn and grow professionally. Employs knowledge of group dynamics to facilitate effective team functioning and problem solving.

• Independently completes assigned projects, collaborates, and coordinates with contracted vendors as needed. Independently manages curriculum projects and works with cross-departmental partners to ensure project training deliverables meet business needs. Prioritizes project work independently to meet customer needs. Participates in special projects as needed and performs other duties as assigned. Demonstrates professional growth and development through self-leadership and continuing self- education and training.

• Promotes mission, vision, and values of Intermountain Health, and abides by service and leadership behavior standards.

• Performs other duties as assigned.
  

Minimum Qualifications

• High School Diploma

• Epic Certification and/or CIT (Mager Consortium), or the ability to obtain said certification(s) within 12 months of employment

• Five (5) years of experience in developing, coordinating, and delivering associate education and training programs is required

Preferred Qualifications

• Education or teaching background preferred.

Physical Requirements:

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers , and for our Colorado, Montana, and Kansas based caregivers our commitment to diversity, equity, and inclusion .