Dental Front Desk Receptionist/Scheduler Job at Bedford Associates in Oral and Maxillofacial Surgery
Bedford Associates in Oral and Maxillofacial Surgery Bedford, TX 76021
Bedford Associates in Oral and Maxillofacial Surgery is seeking an energetic, friendly, hard-working front desk receptionist that can do it all!
This position is very vital to our office so we need an employee with many years of experience in a high-pace dental office.
Oral surgery preferred, but not required.
Employee MUST have a current dental assistant license through Texas.
This position is "strictly" Full-Time... meaning at least 32 hours a week. Average work week is 35 hours. No overtime.
Business hours: Monday-Thursday 8-4, lunch 11:45-12:45, Friday 6-11.
The front desk receptionist does vital work with scheduling, records handling and entry, inter office correspondence, verifying insurance eligibility, and facilitating records requests.
The front desk receptionist works with the doctor and assistants to ensure that scheduling proceeds in an effective manner. The receptionist also processes records and information filled out by patients and enters these into a computer software.
The receptionist also works to verify all insurance eligibility as presented by patients who are to be seen by the doctor.
Additionally, the receptionist will likely be the person called upon to provide insurers with any necessary records to verify procedures and findings by the doctor.
Finally, the receptionist handles much of the scheduling for the office. She or he deals with incoming phone calls and directs inquiries appropriately. The front desk receptionist processes all incoming mail and directs it to appropriate personnel as required.
To work in this profession, a receptionist must be organized and have strong phone and computer skills. He or she must be patient, understanding, and act as a pleasant and welcoming presence in the office.
If accepted, employee will be in a "probation period" for the first 180 days of employment.
Once employee is out of probation period, you will accumulate sick and vacation time at a rate that will be discussed later in detail if employment arises.
We offer very competitive hourly wages… this position will start out at $17-$20 depending upon experience.
After probation period there may be a potential raise.
The doctor may provide two annual bonuses which will be discussed later in detail if employment arises.
The doctor provides 401 K benefits which will be discussed later in detail if employment arises.
Main Points:
Know how to handle a busy front desk
Know how to verify insurance and knows how to explain benefits to patients
Know how to create treatment plans and is comfortable with presenting treatment plans
Answer incoming calls using proper telephone etiquette.
Check patients in and out.
Schedule/confirm patient appointments.
Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).
Collect all co-payments and past due balances on date of service.
Present financial policies and arrangements accurately to patients.
Facilitate effective patient flow using the proper callback system.
Identify, reference and apply insurance coverage and billing.
Perform basic computer functions.
Act in a professional manner.
Other duties as assigned
Software used: OMS Vision and Dexis iCAT vision
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid sick time
- Paid time off
Healthcare setting:
- Dental office
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bedford, TX 76021: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
License/Certification:
- Dental Assisting License (Required)
Work Location: In person
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