Dental assistant/Treatment Coordinator Job at Rinehart, Marr & Murdock Dental, PC
Rinehart, Marr and Murdock Dental, PC is looking for a highly qualified, detail oriented, experienced dental assistant who can excel as a Treatment Plan Coordinator. This individual will possess extensive knowledge of dental nomenclature, anatomy, and dental procedures. The Treatment Plan Coordinator roll requires a strong understanding of scheduling to production goals; utilizing dental practice management software, in particular EagleSoft. This roll demands excellent communication skills and organizational skills, which bolster the ability to discuss and assemble financial arrangements with clients. An ideal candidate would be a forward focused individual who is able to build, refine, and develop systems to best serve the doctors and staff.
Compensation from: $23.00/hour
Detailed description of the job responsibilities includes, but are not limited to:
- Cross train team so that they can fulfill all the back-office duties seamlessly.
- Supervise and monitor lab work, sterilization, x-ray protocols, chairside assisting and new technology (Cerec, CBCT, etc.).
- Coordinate with the clinical team on their Daily 5s, use of My Day and Power Time for efficient and productive delivery daily.
- Discuss any problems or successes with handoffs, periodic exams, chair turnover, emergency time with other departments
- Fully use the Spear Analytics Platform, Action Center, My Day, and Weekly/Monthly Reports to be accountable for the systems involved in the back-office experience.
- Work with the leader to hire, train, and coach the team members whose outcomes and results you are directly accountable for.
- Fully participate in Perfect Day huddles and weekly meetings
- Coordinate with the other Team Leaders for consistent staff management results.
- Oversee the upkeep of the facility and equipment of the practice.
- Provide accountability for each team member to fulfill their daily tasks and maximize their admin time.
- Maintain individual accountability by monitoring the scorecards off the clinical team.
- Take advantage of every opportunity to promote the practice brand, invite new patients into the practice, and solicit testimonials.
- Fully participate in all aspects of continuing education (Spear Online, Spear Campus Workshops, team meetings, etc.).
- Complete thorough chart reviews and bring pertinent information to team meetings.
- Use excellent verbal skills with the doctor, staff, and patients.
- Manifest qualities of a self-directed team member.
- Model excellent verbal skills with staff as you focus on helping team members follow the appropriate back-office protocol.
- Keep team informed of any new initiatives ensuring everyone has the same information.
- Encourage efficient and office-focused use of time and discussions.
- Encourage back-office staff to look for projects to keep busy during down time.
- Proactively communicate with the front office so they know any changes in treatment and what treatment needs to be done at the next appointment.
- Lead and participate in staff meetings with skills including facilitation, training, and problem-solving.
- Take initiative when practice is running behind or under-staffed.
- Assist front office when called upon for tasks including filing and pulling charts, organizing the inside of old charts, health histories that have had changes and specialist letters with the newest stapled to the top.
- Embody the practice philosophy in all actions and decisions.
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Danville, PA 17821: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dental assisting: 1 year (Required)
License/Certification:
- X-Ray Certification (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
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