Template for Job Posting
A prominent organization in the Automotive field is looking for Customer Support Representative in our Urbandale, IA location.
· Regular Hours: 40
What you will be doing:
· Provides responses and/or solutions to customer dealers and/or Company personnel inquiries concerning problems and concerns of a moderately complex level.
· Effectively documents customer dealer and/or company personnel interactions and issues relating to area of responsibility.
· Distributes additional product/service/policy information to customers dealers.
· Develops common solutions to problems with team members to maintain required service levels.
· Maintains the accuracy and availability of customer related information on-line.
What you should have
· Skills in interpersonal communications, negotiation, and conflict resolution.
· 6+ months experience with customer service / support experience.
· High comfort level and experience with consumer software applications.
· Strong computer and troubleshooting skills.
· Ability to work support hours and occasional holidays to support the business.
Job Types: Full-time, Contract
Salary: $18.00 - $21.00 per hour
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: One location
Speak with the employer
+91 9891320558
Please Note :
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