Clinical Operations Specialist Job at Innovive Health
At Innovive Health, our mission is to provide best-in-class home healthcare services to patients with chronic behavioral health issues and complex medical needs. Our team of skilled caregivers, nurses, therapists, and operations staff collaborate to create innovative, data-driven solutions while ensuring the best outcomes for our patients. If you have a passion for delivering better healthcare and are interested in building a meaningful career, join our team of Innovivers!
BECOME AN INNOVIVER!
Do you have a passion for delivering better healthcare? Are you interested in building a meaningful career? At Innovive Health, our mission is to provide best-in-class home healthcare services to patients with chronic behavioral health issues and complex medical needs. With us, you will find people that share your passion for helping others. Our team is made up of skilled caregivers, nurses, therapists, and operations staff who collaborate to create innovative technology, and data-driven solutions while ensuring the best outcomes for our patients. And we’ve got a spot open for you.
POSITION SUMMARY:
The Clinical Operations Specialist II (COS II) is responsible for managing all clinical operations reporting related to timely documentation and compliance. The COS II also presents clinical operations statistics reporting to management, identifies trends and areas of improvement, and presents and executes solutions to enhance operations.
What you'll do:
- Manages, investigates, and resolves all necessary clinical operations reporting, including but not limited to:
- Missed & Eliminated Visits
- Late Documentation
- Visit Reasons
- Authorizations
- ABN’s (Advanced Beneficiary Notice)
- Prepares daily, weekly, monthly, and ad hoc clinical operations reporting to management.
- Analyzes data and identifies trends and areas of improvement.
- Develops, presents, and executes solutions to management that will enhance areas of improvement and act on trends that may impact business operations.
- Manages full-time nurses’ weekly quota and LPN productivity.
- Monitors and follows up on nurses’ expiring credentials.
- Monitors and follows up on Not Home patient visits via the Missed Visits, Eliminated Visits, and On-Call report.
- Covers and supports the Patient Services Coordinator during PTO and as needed.
- Answers all incoming calls in a professional manner and triages them to the appropriate person or department.
- Provides operational support to Assistant Clinical Director, Operations Director, and other employees as needed.
- Reads and adheres to and participates in the Branch's mandatory HIPAA/Privacy Program and Employee Compliance Program.
- Reads and adheres to all Branch policies and procedures and follows Employee Handbook guidelines.
- Performs additional duties and supports office staff when needed, such as managing office and medical supplies inventory and scanning/verifying paper visit notes.
What you need:
- Bachelor’s degree (or equivalent in work experience) in business or healthcare-related field
- 5+ years’ relevant business, operations, or healthcare experience
- Advanced proficiency in Windows environment, with emphasis on Excel, Outlook, and Word
- Proven track record of successfully defining, managing, and optimizing operational workflows
- Experience with escalation management
Preferred Experience & Education:
- 2+ years experience in home health environment
- Knowledge of OASIS, CMS, and MassHealth guidelines
We believe our employees are our greatest asset! What we offer:
- Comprehensive benefits package that includes medical, dental, vision, disability, and life insurances
- 24 days of paid time off
- Paid Company Holidays
- 401k with company match
- Tuition reimbursement
- Daily Pay - voluntary benefit that gives you access to earned pay
- Wellness program
- Excellent career growth opportunities
Innovive Health is committed to providing and maintaining a safe work environment and pursuant to applicable state and federal mandates, requires that are fully vaccinated for COVID-19, or obtain an approved religious or medical exemption as an accommodation. Please be advised we will take all exemption requests into consideration, however, we may not be able to accommodate all requests.
Innovive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please Note :
www.lionsolutions.net is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.lionsolutions.net provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.