The City of Norfolk is seeking a Support Technician to join the Department of Human Services.

The Department of Human Services connects eligible citizens to federal, state and local resources for food, healthcare, childcare, cash assistance, workforce development, and energy and utility assistance. Some of the services we provide are Adult Protective Services, Services for at-risk youth and their families, Adoption and Foster Care, Resources for homeless families and individuals in Norfolk, college internships, Senior and Veterans assistance, and more. View all benefit descriptions.

Norfolk Human Services seeks members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.

Essential functions include but are not limited to:

• 
  Provides clerical assistance to the Child Protective Services program
• Prepares correspondences, documents meeting notes, schedules appointments and meetings,
• Maintains and retrieves files, distributing calendars and work schedules,
• Maintains office supplies,
• Enters documents into the agency’s electronic filing system,
• Keeps various logs of information, maintains databases and prepares correspondence and reports,
• Researches documents as requested,
• Processes incoming mail, paperwork, and completes paperwork,
• Maintains security of classified or sensitive information related to client, personnel and financial records,
• Assists clerical team members with basic office clerical duties.

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

One year of general office work experience. A bachelor's degree or above may substitute work experience (as approved by the department).

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for applications received on or after February 22, 2022. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing.