Spa Receptionist Job at Genesis Health Clubs
We are looking for part time Spa receptionists to join our team! At the Front Desk, you are the face of our spa business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, answer the telephone, set appointments, solve issues, and perform administrative duties as needed under the direct supervision of the Spa Manager. You are a people person with a passion for beauty, health, and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities:
- Enthusiastically greet members, prospective members, and guests
- Provide a high-level of customer service to all members and effectively resolve issues
- Handle front desk activities including answering phones and checking-in members
- Take prospective members on tours of the facility
- Ensure Spa systems and processes are followed
- Enforce facility rules and regulations, ensuring Spa is clean and safe
- Previous customer service experience preferred
- Strong communication and customer service skills
- Upbeat and positive attitude!
- Passion for beauty, health & fitness
- Basic computer proficiency
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