Remote / Work From Home - Medical Billing - Self Pay – External Collections Liaison Job at Air Evac Lifeteam
More Information about this Job:
IMMEDIATE OPENING
Remote / Work From Home - Medical Billing - External Collections Liaison
JOB SUMMARY
The Self Pay - External Collections Liaison is responsible for providing empathetic and professional customer service in an active call center environment and to provide reporting and support to our External Agencies.
DUTIES
REQUIRED QUALIFICATIONS
Experience
PREFERRED QUALIFICATIONS
Required Education
Skills
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Physical Demands
GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles:
Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com . Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers .
Check out our careers site benefits page to learn more about our benefit options.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Notice of Nondiscrimination: https://www.globalmedicalresponse.com/docs/site/non-discrimination
More Information about this Job:
Compensation Range: $18.00/hr to $23.40/hr.
IMMEDIATE OPENING
Remote / Work From Home - Medical Billing - External Collections Liaison
JOB SUMMARY
The Self Pay - External Collections Liaison is responsible for providing empathetic and professional customer service in an active call center environment and to provide reporting and support to our External Agencies.
DUTIES
- Cash posting and reporting
- Take inbound calls assisting customers with billing inquiries as needed
- Make outbound calls to validate active insurance coverage
- Collection of outstanding balances
- Accurate documentation of billing activity
- Act as a liaison between GMR and external collection vendors
REQUIRED QUALIFICATIONS
Experience
- One year of experience in Healthcare/Revenue Cycle billing environment
- One year working in a call center environment
- Minimum of one year of customer service experience
- Knowledge and experience of computers and related technology, at a intermediate level
- Fluent in English
PREFERRED QUALIFICATIONS
- Private Pay collections experience (1 st party or bad debt)
Required Education
- High School diploma or equivalent
Skills
- Ability to work independently or as an active member of a team
- Must possess empathic and professional written and verbal communication skills
- Ability to define and identify problems, collect data, establish facts, and draw valid conclusions
- Ability to calculate numbers, correct entries, and post to records
- Ability to gather data, compile information, and prepare reports
- Ability to use independent judgment and to manage and impart confidential information
- Ability to prepare routine administration
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Physical Demands
- Duties require the employee to regularly reach with hands and arms; speak and hear
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles:
- Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
- One Team - We respect each other and achieve together what no individual can alone.
- Innovation - We are driven to develop solutions that inspire progress.
- Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
- Ownership - We are accountable for what we do and take pride in how we do it.
- Citizenship - We are dedicated to being good stewards in the communities we serve.
Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com . Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers .
Check out our careers site benefits page to learn more about our benefit options.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Notice of Nondiscrimination: https://www.globalmedicalresponse.com/docs/site/non-discrimination
More Information about this Job:
Compensation Range: $18.00/hr to $23.40/hr.
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