Our Company

Allegro Management Companyis a well-respected leader and expert in the senior living industry with a long-standing reputation of efficiently managing senior communities. Allegro Management Company operates communities throughout Florida and Kentucky, with a home office in St. Louis, MO.

Our Community

Located on the banks of Lake Frances in Tavares, Osprey Lodge offers a retreat to an uplifting lifestyle in the rolling hills of central Florida. Designed with the rustic warmth of a Colorado lodge, we serve residents in the region surrounding Tavares, Mount Dora, Eustis, Leesburg, Lady Lake and Lake Mary.

Now managed by Allegro, we have a fresh perspective that just might change the way you think about senior living. You’ll notice our unique approach in the lifestyles and culture that emanate from our community. We provide high-quality health care services and an environment of socialization and volunteerism that provides connections to the people and pursuits that make life worthwhile.

More than simply a place to live, Osprey Lodge Assisted Living and Memory Care offers a remarkable lifestyle of comfort, warmth and care that our residents deserve. We invite you to discover the caring, engaging and uplifting way of life at Osprey Lodge.

The Role

The Receptionist performs receptionist and diverse business office duties that are technical and detailed. In performing these duties, the Receptionist is the first point of contact for anyone coming to the Community.

Areas of Responsibility:

• First point of contact – via telephone and walk-in traffic – with prospects, residents, family, associates and vendors.
• Greet all guests, visitors, residents, and vendors in a positive, friendly manner; ensuring a welcoming Community atmosphere is established.
• Interface daily with associates, residents, prospects, families, and vendors. Approach all encounters with residents and associates in a friendly, service-oriented manner.
• Develop and maintain files according to the direction of the Business Office Manager (BOM), Executive Director (ED) and Company policies and procedures.
• Maintain confidentiality of all pertinent resident, associate, Community and Company information deemed as such.
• Assist the BOM with Purchase Orders.
• Respond to emergencies and complete appropriate paperwork.
• Responsible for the generation and maintenance of various reports and manuals as directed.
• Provide support to various Department Heads, the Sales & Marketing Department, the BOM, and the ED.
• Receive resident requests for maintenance in their apartments using the Company Work Order system.
• Answer the telephone, take messages, greet and direct visitors and vendors to the appropriate party.
• Responsible for the daily retrieving, preparing and distributing of both incoming and outgoing mail, courier services and packages.
• Prepare correspondence and maintain other documents as required including guest book and activity report package.
• Accept and sign for all package and courier service deliveries to the Community. Direct all large deliveries to the service area and notify the appropriate Department Head to meet the delivery person.
• Communicate with all visitors as to their business. Have the visitors sign in using the guest register book. Withhold entry to and report any visitors that are not conducting legitimate business on the Property.
• Monitor audible door alarms that indicate an entry door(s) is not secure; secure doors as necessary (if applicable).
• Monitor and respond, per Community policies, to all resident call and fire system alarms.
• Report any and all deferred maintenance, vandalism or hazardous situation to the BOM as discovered and take appropriate action as necessary.

Required skills and qualifications:

• Must be a minimum of 18 years of age.
• Minimum of high school diploma or equivalent.
• Minimum one (1) year experience as receptionist in a professional business environment.
• Must have working knowledge of appropriate Microsoft Office programs.
• Must have working knowledge of office equipment such as copy machine, calculator, and multi-line telephone system.
• Must pay attention to detail, be organized and flexible/adaptable, and be able to multi-task.
• Must have demonstrated teamwork skills and be able to work under stressful conditions.
• Must have a positive Criminal Background Screening.
• Must pass a physical having no signs or symptoms of a communicable disease including tuberculosis where required. Freedom from tuberculosis must be documented on an annual basis where required.

The Community is a drug free workplace; associates are subject to adherence to the Company Drug Free Workplace policy

Allegro Senior Living offers a wide variety of competitive benefit options to meet the needs of each associate.

Allegro is an EOE-(Equal Opportunity Employer) and drug-free workplace.

Job Type: Part-time

Pay: $12.00 - $13.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Tavares, FL 32778: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please list any days you are unable to work. (Every other weekend is required)

Work Location: One location

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