RECEPTIONIST Job at SMITH AUTOMOTIVE GROUP

SMITH AUTOMOTIVE GROUP Morrow, GA 30260

Description:

Are you ready to take your career to the next level? If you answered YES!!!, Smith Automotive Group wants you!!!!! We are looking for that shining star, welcoming personality, outstanding communication, and phenomenal smiling face.

We are looking for an awesome team player to join the Smith Automotive Group family.

The receptionist receives callers at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries routes incoming calls, takes messages, and provides basic information to all callers.


  • Greets showroom customers and determines the nature of their visit.
  • Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
  • Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
  • Communicates with callers and visitors in a professional, friendly, and efficient manner.
  • Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet, or other methods established by the dealership.
  • Communicates messages to the appropriate parties in a timely manner.
  • Type memos, correspondence, reports, and other documents.
  • Assists service customers during the morning and evening service rush whenever possible.
  • Assists with clerical duties as requested.
  • Maintains a professional appearance.
  • Other tasks as assigned.
Requirements:


  • No prior experience or training.
  • Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization



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