Property Manager (The Burton/Blue Triangle, Indy) Job at Bradley Company
Bradley Company is a team of experienced and talented commercial real estate professionals. We serve the brokerage, property management, and facility maintenance needs of commercial and multi-family clients. With a company history that began in 1978, we have more than 300 professionals serving Indiana, Michigan, and Ohio.
Bradley Company actively invests in our professionals and their growth. We are guided by our core values; entrepreneurial, collaborative, integrity, and champion. Our purpose is to build partnerships, improve communities and change lives.
We currently have an opening for the following position:
Property Manager
Overview:
The Property Manager will be responsible for overseeing the maintenance and upkeep of residential properties and resident satisfaction. We are looking for someone with great customer service and interpersonal skills to manage our apartments in our affordable housing market. This person must take pride in their ability to communicate. Attention to detail to ensure that applications are accurate and resident issues or questions are adequately addressed is a must! If you enjoy problem solving and finding effective solutions for a variety of potential problems, have a current knowledge of leasing, property, and antidiscrimination laws, and enjoy meeting new people…this just might the role for you!!
Location: Indianapolis, IN
Primary Responsibilities:
Bradley Company actively invests in our professionals and their growth. We are guided by our core values; entrepreneurial, collaborative, integrity, and champion. Our purpose is to build partnerships, improve communities and change lives.
We currently have an opening for the following position:
Property Manager
Overview:
The Property Manager will be responsible for overseeing the maintenance and upkeep of residential properties and resident satisfaction. We are looking for someone with great customer service and interpersonal skills to manage our apartments in our affordable housing market. This person must take pride in their ability to communicate. Attention to detail to ensure that applications are accurate and resident issues or questions are adequately addressed is a must! If you enjoy problem solving and finding effective solutions for a variety of potential problems, have a current knowledge of leasing, property, and antidiscrimination laws, and enjoy meeting new people…this just might the role for you!!
Location: Indianapolis, IN
Primary Responsibilities:
- Collecting rent and other property fees from residents and individual owners.
- Working closely with Leasing Agents or Property Administrators to address resident issues and changes to rental agreements.
- Reporting the property’s financial status, occupancy, and expiring leases to property owners.
- Meeting potential residents, showing them the property, and assessing their applications in accordance with anti-discrimination laws.
- Advertising vacant apartments and working with other site support staff and/or marketing to find potential residents.
- Inspecting property and arranging for repairs and new materials as required.
- Arranging contracts for maintenance, trash removal, landscaping, security, and other ongoing services, as needed.
- Managing disputes with service providers, when appropriate.
- Investigating and resolving property complaints and rental violations.
Please note that this list of essential functions is not exhaustive and may be supplemented, as necessary.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Supervise and maintain tenant files, property files and records.
- Monitor and be responsible for all work performed on-site by all staff members and service contractors under the Regional Property Manager’s direction.
- Maintain regular, posted office hours.
- Be available to answer questions, comments or concerns of the residents, including occasional after hours assistance as necessary.
- Prepare and communicate all resident communications including preparing and distributing resident newsletters.
- Handle and report any on-site accidents/emergencies that may arise immediately to the Regional Property Manager including completing any required documentation.
- Oversee all details of move-ins and move-outs including entry of resident data into the property management computer software.
- Prepare and coordinate all advertising and marketing of the property under the direction of the Regional Property Manager.
- Oversee and handle all aspects of the leasing process including: lease applications, verification of income, assets and expenses, lease signing and completion of other required documents.
- Conduct annual rental re-certifications for residents including entry of data into the property management computer software.
- Prepare monthly occupancy reports.
- Maintain weekly traffic reports and up-to-date waiting list.
- Upon receipt of Intent to vacate prior to move-outs occurring, contact prospects on waiting list and process applicants as rapidly as possible in order to maintain maximum occupancy at assigned properties.
- Ensure timely collection of rents including sending late notices as required.
- Deposit monies received into property bank accounts daily.
- Enter rental and other payments into the property management computer software and submit deposit documentation to the corporate office via fax or scan/email.
- Participate in the eviction process as necessary with Regional Property Manager’s assistance.
- Oversee and/or obtain appropriate certificates of insurance and contractor safety checklists from on-site contractors and vendors including maintaining current copies on-site, as well as, submitting a copy to the corporate office.
- Assure the company standards of maintenance at the property are being upheld.
- Ensure that maintenance requests are handled within 24 hours of receipt including follow-up with the resident as necessary.
- Periodically follow-up on work order completion with an inspection.
- Work with staff and residents to ensure the provision of a clean, safe and well-maintained community.
- Conduct monthly property inspections and communicate findings to maintenance and Regional Property Manager.
- Conduct annual or quarterly unit inspections according to the property guidelines.
- Issue maintenance work orders received from residents as well as those found necessary through monthly inspections.
- Make recommendations to the Regional Property Manager for expenditures and improvements. Communicate major maintenance problems to Regional Property Manager so that appropriate actions can be taken.
- Anticipate necessary repair or replacement of items and obtain Regional Property Manager’s approval as necessary.
- Assure vacated units are rent ready as soon as possible after move out (goal is 5 days).
- Purchase necessary office supplies within budgetary limits up to $100. Consult Regional Property Manager for any amount exceeding $100.
- Assist Regional Property Manager in preparing annual operating budget for site.
- Review monthly financial accounting reports from property manager for check on variances. If variances exist, they should be made up in the following month.
- Approve invoices for payment and prepare accounts payable routing slips and route for approval by Regional Property Manager daily.
- Assure that all invoices are received by the corporate office in time for payment.
- Maintain petty cash.
- Responsible and accountable for all monies pertaining to the site. Lost or missing funds due to negligence on the part of the rental office shall become reimbursable to the company by the Site Manager.
- Maintain current knowledge of all governmental regulations under the direction and supervision of the Regional Property Manager.
- Ensures the property is in compliance with governmental directives (HUD, Rural Development, IHCDA, or other) including required forms, timelines, etc.
- In conjunction with Regional Property Manager prepare for and attend HUD, RD, IHCDA inspections and management reviews.
- Assist Regional Property Manager with responses to inspections and management reviews.
- Attendance and Board/Owner meetings as may be required.
- Submit control logs to Regional Property Managers by the 3rd of the month for the previous month.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.
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