Patient Liaison Job at Gulf Coast NeuroSpa
Gulf Coast NeuroSpa is a growing depression treatment center. We offer transcranial magnetic stimulation (TMS) and esketamine (Spravato) treatments for patients that have previously had unsuccessful treatments using typical. We are an outpatient clinic located in Gulfport and Ocean Springs. Our employees work between both locations and cross-train in most administrative positions to better support one another. We are currently hiring for a TMS Technician position. This position entails arranging treatments for patients as they come into the office, checking patients in and out, maintaining and updating the patient schedule, and acting as a liaison between our clinical providers and our patients as needed. Some ancillary responsibilities include: answering phones, returning voicemails, sending messages to providers on behalf of patients, processing paperwork and faxes, and capturing and recording patient vitals. We are seeking applicants with a warm, inviting demeanor that can adapt quickly to our high standards of patient care.
All training is offered in-house, including a basic life support certification, seizure recognition and first aid certification, and a TMS training certification. Gulf Coast NeuroSpa is a fun work environment and is fast-paced. Staff are required to have computer skills, multi-tasking skills, and the ability to work efficiently and productively in a fast-paced setting. Employees must have acceptable spelling and grammar skills. Healthcare experience is preferred but not required. Typing speed of 40 words per minute minimum is preferred.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Application Question(s):
- How would you handle a client or patient that is unhappy despite all of your efforts to resolve a situation?
- What types of qualities in a manager do you feel make you most successful?
Work Location: In person
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