Position Summary (Purpose of job):

Responsible for supervising team members who perform assigned operational excellence (Op Ex), training and process improvement tasks to: ensure continuous improvement, drive process consistency to best practices, enhance customer satisfaction and maintain compliance with regulatory requirements / company key objectives.

Drives operational excellence by leading internal quality audits and establishing/improving on standard operating processes. Will drive process consistency to best practices, enhance customer satisfaction and maintain compliance with regulatory requirements / company key objectives. This leader will lead/improve current onboarding/training program for all new hires while implementing improvement initiatives for our existing team. This leader will also lead current trainers that help with not only on-boarding but also continuous training for improvement. This leader will also ensure that all state licenses are accurate and keep the facility prepared at all times for any regulatory or compliance audit.

Schedule: Monday-Friday 8am to 5pm

JOB FAMILY SUMMARY:

• Responsible for the operational activities of a variety of functional departments, distribution center(s), or facility(ies).
• Reviews and analyzes reports, records and directives, and confers with managers/ supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered.
• May be responsible for one or more of the following activities related to the receiving, storing, and/ or shipping of materials or finished goods.
• May be responsible for ensuring materials are received from proper vendors, delivered to inventory and finished goods, are available to meet production schedules, packaged according to specification and shipped in a timely manner.
• Ensures the security and accountability of materials and goods with inventory control.
• May evaluate current procedures and practices for accomplishing department objectives and develop and implement improved procedures and practices.
• Gives work direction, resolves problems, and sets deadlines to ensure timely completion of work.
• Monitors and analyzes costs and prepares budgets.

CAREER LEVEL DESCRIPTION:

• Managing personnel responsible for operational excellence, continuous improvement, training, audit readiness, compliance and special projects.
• Monitor the continuous improvement culture which: utilizes Lean Six Sigma tools and methodology to solve problems; established data driven measurements and goals; coordinates ongoing awareness of current Op Ex performance; supervises involvement of team members to actively propose solutions to improve service levels.
• Evaluate process controls to reduce variation and create process consistency. Coordinate and oversee a DC training program and a project team to improve efficiency and standardize processes to best practice.

MANAGEMENT RESPONSIBILITY/SCOPE:

• Enhance customer satisfaction levels through investigations of concerns to root cause and communicating the investigation findings, corrective and preventative actions taken through Op Ex Reports / Corrective Action Reports.
• Conducts presentations of factual information concerning department goals/schedules (Temperature Monitoring, CIP Documentation & Op Ex program rollouts).
• Provide support for maintaining compliance to government requirements (FDA, OSHA) and regulatory requirements (McKesson safety, security, regulatory assessments).

MANAGEMENT IMPACT:

• Decision will impact the direct workgroup, and failures to achieve may impact medium-term goals and deadlines of department.; For Infusion/Medical businesses - Decisions or erroneous actions can moderately affect or in a significant manner a patient's well-being. Decisions or erroneous actions can minimally affect the well-being of multiple patients.

JOB COMPLEXITY:

• Decisions and problem solving are generally guided by policies, procedures and business plan; receives general guidance and oversight from manager in the form of work objectives, but typically leads independently Interacts daily with direct reports and/or functional peer groups.
• Interaction normally involves exchange or presentation of factual information.
• Communicates departmental goals to workgroup; Within Sales function, supports employees with customer relations issues and key negotiations.

MINIMUM REQUIREMENTS:

• Degree or equivalent experience. Typically requires 6+ years of professional experience and 0-2 years of supervisory experience.

ADDITIONAL KNOWLEDGE & PREFERRED SKILLS:

• Business Analytics and Change Implementation Experience
• Supply Chain Knowledge and Experience
• Excellent Verbal and Written Communication Skills
• Lean or Six Sigma Certified

Specialized Knowledge/Skills (D=Desired, R=Required) – R-strong problem solving, analytical, and decision-making skills, R-excellent communication and interpersonal skills with ability to promote trust and collaboration; D=strong technical writing abilities, R-statistics/data analysis skills; R-PC Skills: Proficient with Microsoft Office (Word, Excel, Access, Visio, PowerPoint) and SharePoint. D=distribution/warehousing industry experience; D=Project Management skills

McKesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Qualified applicants will not be disqualified from consideration for employment based upon criminal history. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities.

Career Level – Manager – M2

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$64,000 - $106,600

McKesson is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.

Current employees must apply through the internal career site.

Join us at McKesson!