WORKING AT UNITED

We offer:

• Family oriented culture
• Competitive wages
• Affordable medical, dental, and vision insurance
• 401K match
• Paid holidays, accrued vacation, and sick days
• Opportunities for career growth through company-paid training and development
• and much more!

SUMMARY:

The Fiber Records Engineer position will help establish and maintain a working process of researching, collecting, and planning United s fiber records to help increase efficiencies and on-going maintenance for a rapidly growing network.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Duties include the following, but other duties may be assigned as required:

• Manage and maintain the overall electronic fiber assignment database
• Point of contact for all fiber assignment requests (new builds and maintenance)
• Create internal splicing MOP s
• QA and QC all splicing as-builts and post in fiber assignment database
• Establish network and FTTX fiber chain connectivity within the fiber database
• Conduct fiber splicing audits to convert from paper to fiber assignment database
• Maintain fiber capacity and fiber usage reports
• Work closely with multiple departments and partners on fiber information requests
• Maintain dark fiber assignments and leases for both internal and external customers
• Performs other related duties as assigned.

JOB QUALIFICATIONS AND REQUIREMENTS:

Education, Experience, Skills, and Licenses/Certificates:

• Understanding of FTTH, Metro-E, FTTX Network Architecture.
• Minimum 3+ years of experience in related OSP, Engineering in the areas of responsibility listed above.
• PC Skills – requires a higher understanding of reading and writing construction related prints.
• Proficiency with Microsoft Word, Excel, Smartsheet s and Visio required.
• Valid driver s license and acceptable driving record.

KNOWLEDGE AND PERSONAL QUALIFICATIONS:

• Comprehend and effectively explain fiber construction designs.
• Ability to comprehend, write, and effectively explain fiber splicing schematics.
• Ability to operate in GIS software to assist in data migration.
• Systematic and methodical in day-to-day operations.
• Valuable experience with customer support for both internal and external customers.
• Experience with Federal and State Grants.
• Able to effectively manage multiple priorities with a strong attention to detail in a fast-paced environment.
• Analyze complex problems, evaluate alternatives, and make sound, well-structured recommendations.
• Prepare and present clear and well-organized written and oral reports to Manager of Engineering, Director of Engineering and Planning, Executive Level Employees and other groups as required.
• Use the Internet, remote communications, and other advanced tools to increase productivity and perform job functions.
• Establish and maintain effective working relationships with peers, superiors, vendor representatives and clients.
• Assess the spatial needs of a United Communications department and recommend solutions.
• Work with various skilled staff from other departments or outside agencies.
• Write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of managers, clients, outside agencies, and the general public.

ABOUT UNITED COMMUNICATIONS:

Headquartered in Chapel Hill, TN, United is a leading provider of advanced communications services in Middle Tennessee, providing residents and businesses with high-speed Internet, digital TV, and phone service. United operates a state-of-the-art fiber optic network and was one of the first companies in Tennessee to introduce a Fiber-to-the-Home product to residential customers. United prides itself on providing friendly local customer service and technical support to its customers living in Williamson and Marshall Counties and the surrounding areas (College Grove, Chapel Hill, Unionville, Fosterville, Estill Springs, Belfast, Flat Creek, Nolensville and portions of Brentwood).

UNITED COMMUNICATION'S MISSION:

We enrich our communities and the lives of our neighbors through reliable connections and passionate service.

UNITED COMMUNICATION'S VALUES:

• Safety – we assure the safety of everything we do.
• Service – we are responsive, informed, and easy to do business with.
• United – we communicate and collaborate.
• Integrity – we keep our promises and do the right thing even when no one is watching.
• Driven – we serve to win customers.