Are you looking for a job with a flexible schedule and great benefits in a fun and fast paced environment? We have a position waiting for you at the Metro Market in Cottage Grove! As the manager of the front end team, you will be working directly with the customers as they check out their orders! You will also be leading, training, and working money services for the store to include bill pay and dmv registration. Working on the front end and in customer service is one of the most important positions in the store. You will help to truly make the customers' experience the best it can be. This position requires a high energy and positive person that is able to work with and lead a team. As Customer Service Manager, you will be working with the store management team to grow your department efficiencies through training and follow up. You will be the primary contact for all front end and customer service associates and working with them to create a supportive work enviroment and a dynamic experience for our customers.

This position does require weekend and holiday availability.

Please apply at https://thekrogerco.com today - just search for the zip code 53718, and apply under the position you are interested in!

You can call at 608-223-0939 and ask for any manager to set up an interview or attend walk in interviews every Tuesday.

We are looking forward to meeting you and discussing your next role at Metro Market Cottage Grove.

Company Name: Roundy's
Position Type: Employee
FLSA Status: Non-exempt

Position Summary:

Supervise all Front End associates to ensure proper check stand flow and Customer 1st service. Maintain accountability for all cash and assets debited, collected, deposited in the store. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

• Provide safe, effective and efficient customer service on the Front End.
• Assist store leaders and associates in providing a positive customer shopping experience and increase associate interest in customer service/relations to enhance the company’s reputation as the “Best in Class” in the retail food industry.
• Supervise all customer service and Front End associates.
• Train others in basic Front End operations, use of Front End equipment, customer service counter operations, accounting functions and store reports, checker and courtesy clerk duties and Roundy’s policies and procedures.
• Be accountable/responsible for all money debited, collected, and deposited at the store.
• Maintain a well-organized, clean, pleasant shopping environment on the Front End and parking lot area.
• Provide active support of our Customer 1st culture.
• Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Provide input on department budgets, goals and results and maximize department and store sales and profits.
• Communicate/interact with associates and customers to provide a positive impression.
• Explain standards of performance to associates; conduct performance reviews on a timely basis and continually coach associates to improve performance in accordance with direction from store management.
• Maintain equipment and facilities in accordance with company policies and procedures.
• Make recommendations regarding the hiring, termination, disciplining, demoting, transferring and evaluating of all Front End department associates.
• Assist on special projects such as periodic inventories, store resets, remodels, special merchandising and promotions.
• Respond to any emergency situations that may arise at the store location during or outside of regularly scheduled working hours; receive phone calls and/or report to work when necessary to effectively resolve the emergency.
• Maintain flexibility to work any shift, including weekends and holidays.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications/Education:

• Strong written and oral communication skills
• Demonstrated aptitude to manage people, organize workloads, and make intelligent decisions quickly
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
• Personal initiative and follow through to completion
• Ability to work as part of a team in a fast-paced environment and willingness to help all members of the department
• Able to calmly handle stressful situations and make a positive impression on associates and customers

Desired Previous Job Experience/Education:

• Experience in customer service and all phases of Front End operations
• Understanding of all key components of department operations
• Knowledge of applicable laws and regulations related to employment practices and safety

Jobs at Pick n Save: At Pick 'n Save, our values are rooted in the Midwest –we work hard and we believe in the team members that make what we do possible each day. It’s these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you’ll find opportunities to advance your career, fulfill a leadership role and be a member of a team that is dedicated to supporting our stores and creating a shopping experience that customers love.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Weekend availability

Experience:

• Customer service: 5 years (Preferred)

Work Location: In person

Please Note :
www.lionsolutions.net is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.lionsolutions.net provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.