Immediate Supervisor: Director of Admissions

The Admissions Advisor works directly with prospective students to guide them as they consider MedQuest College for their postsecondary educational experience. Job requirements include, but are not limited to, the following:

Customer Service
An Admissions Advisor will field incoming phone calls from potential students, etc. In this role, the Advisor is expected to provide prompt and accurate service to the caller. The Advisor will also make outbound calls to prospective students who request information online and respond to social media inquiries.

Advisors will also schedule on-campus tours for prospective students and their guests – showcasing classrooms, introducing students to program staff, etc. MedQuest College prides itself on creating a pressure-free environment and expects all Admissions Advisors to create an atmosphere where both students and parents feel comfortable when touring our campus.

Product/Industry Knowledge
In addition to providing superb customer service, an Admissions Advisory must be knowledgeable of the programs offered at MedQuest College as well as those offered at other institutions to be able to accurately explain the programs offered at MedQuest College and field questions regarding the industry as a whole, etc.

Reporting/Follow-Through
Admissions Advisors will be responsible for keeping up with their prospective students including but not limited to: weekly check in phone calls, making sure all paperwork is complete or have a plan in place to retrieve missing documents, reminding prospective students about meetings with Admissions/Financial Aid/Orientation. Advisors must also keep notes regarding prospective students for recordkeeping.

Admissions Advisors are expected to report enrollment status updates for their prospective students and assist them with scheduling follow-up appointments with the Financial Aid Department, etc.

Skills/Requirements
Organization and communication skills are required in order to be a successful, as is the ability to be flexible and multitask. Attention to detail is essential. 1-3 years of related experience is required. College degree preferred.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• recruiting: 1 year (Preferred)
• Customer service: 2 years (Preferred)

Work Location: One location

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