Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Real Chemistry is looking for an Associate Director, Production Operations and Resourcing to join our growing team!
21GRAMS, part of Real Chemistry, takes an innovative approach to advertising, and focusing on making healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, “Be good to each other, but hard on the work.” A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you?
This role can be remote in the US or in any of our US offices, including New York City, Boston, Chicago, or Philadelphia
Summary: The Associate Director of Production Operations and Resourcing at Real Chemistry is responsible for the effective operation of the production group that services all of Real Chemistry. This role works closely with the Head of Production to ensure work quality through operational excellence.
The Associate Director of Production Operations and Resourcing will work at the intersection of the production crafts people (producers, directors, editors and animators) and the systems that support the agency (finance, operations, talent acquisition and HR).
What you’ll do:
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Works in real time with department leads to ensure that each production is staffed with the correct resources (whether in-house or freelance)
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Forecasting: establish resource demand and implement methods of capturing specific requirements to anticipate resource requests. Recommend strategies for providing adequate resource during spikes in demand and maintaining productivity during dips in demand.
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Communicates unplanned for resource adjustments to appropriate team members
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Partner with DRM and finance lead to gain better insight into quarterly view of resource needs
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Maintains an understanding of skillsets to better map talent to task
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Reviews utilization monthly to understand patterns in over/under utilization and work with DRM to address with department leads and Project Management as needed
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Escalates known issues to the right team members, helping to drive discussion to resolution
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Maintains a high-level awareness of the project work moving through the agency
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Maintains awareness of status of current and upcoming business development efforts, discussing resourcing needs and plan with department leads
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Develop and maintain a specialized freelance rolodex as well as the system that allows us to engage those resources at the speed of production.
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Manages sourcing, rate negotiation, contracting/paperwork and onboarding of freelance
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Manage freelance budgets and procure freelance rates that allow healthy profit margins within that budget
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In partnership with HR, departmental leads and finance, helps to manage freelancer relationships, answer questions, help with paperwork and IT set up
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Systems: Develop process and documentation that supports the most frequent outputs of the group and the pace required.
This position is a perfect fit for you if:
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Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
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You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
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You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
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You are highly organized self-starter, able to work independently and under tight deadlines.
What you should have:
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General knowledge of live action video, photo and animation workflows and terminology
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A professional, employing the highest levels of honesty, probity and integrity
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Highly motivated, energetic and tenacious
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A self-starter with highest work ethic and comfort in a fast-paced environment
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Strong problem-solving ability and solutions oriented
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Quality- and service-driven with focus on continual improvement
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Excellent judgment, objectivity and discretion
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Self-aware (knowledge of own strengths and limitations)
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Team player, able to contribute within a progressive tightly knit team
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6+ years experience in agency or relevant production environment
Pay Range: 95K-119K
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile
here
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Real Chemistry is currently operating with a flexible, hybrid approach and giving our teams the ability to operate in the way that works best for them – at home, in office or a mix.* We trust our people to decide what works best for them, working together with their teams and leaders to support our customers and make the world a healthier place. This policy will continue to be evaluated and may change in the future as we seek to ensure our people stay inspired, engaged, and motivated to do their best work.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at:
https://www.realchemistry.com/
Real Chemistry is committed to being an Equal Opportunity employer. As such, we seek motivated and qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. We strive to employ, motivate, advance and reasonably accommodate any qualified employees and applicants. We believe diversity of persons and ideas forms the most comprehensive, forward-looking company.
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