Assistant Bursar Job at Marquette University
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Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.
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medical, dental, vision, 403(b) with up to 8% company match, 5 weeks of time off to start, and tuition benefits for employees, spouses, and dependents with no payback requirement! View details of our total rewards package
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This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.
The Assistant Bursar provides technical and functional support for PeopleSoft Student Financials/Student Loan Accounts in the Office of the Bursar. This position serves as a functional liaison for the bursar/loan accounts and technical business processes with ITS, user departments and third-party software vendors. The Assistant Bursar, in conjunction with the Bursar, is responsible for the design, development, implementation, and enhancement of the PeopleSoft Student Financials software. They are responsible for providing ongoing operational support and will take the lead on new initiatives. This position will provide recommendations to the Bursar and will represent the office on PeopleSoft related committees. They will coordinate and facilitate the development of business and technical requirements with ITS and enhance university and office business processes through the utilization of various software tools.
1. Establish annual production timeline for setup of tuition rates in PeopleSoft each term and maintain code schedule spreadsheet throughout the year
- Code Schedules
- Billing and Due Calendars
- Adjustment Calendars
- Schedule Job Processes
- Audit Schedule Processor to confirm jobs run to success
2. Coordinate the schedule and sequence of functionality set-up required to precede billing
- Maintain student group and equation variable codings for special billing groups.
- Monitor and maintain student accounts and/or groups that require manual review and process accordingly.
3. Monitor data from tuition calculation processes to verify authenticity of process
4. Coordinate the production and sending of student billing statements
5. Process Third Party billing statements
6. Coordinate all Bursar/SLAC related document scanning in ImageNow
7. Supervise student workers for special projects and/or scanning.
8. Project Management Skills
- Ability to set timelines
- Identify and handle multiple priorities
- Organize tasks
- Manage and facilitate a team for IT upgrade, enhancements and new implementations
9. Train and educate users on PeopleSoft Student Financials and ImageNow customizations and upgrades
10. Communicate technical issues to all levels (technical and non-technical)
11. Establish collaborative working relationships with individuals at all organizational levels
12. Prepare appropriate Tuition Calc documentation/data for internal auditors
13. Review and respond to refund reconciliation issues
14. Monitor credit card overpayments and process refunds
15. Create new item types as requested by departments
- Responsible for entering in GL account information with setup and for oversee semester updates for each term and session
16. Interpret complex policies and procedures and apply analytical and problem-solving skills
- Develop, implement and monitor procedures to assure proper data integrity
- Work with bursar/finance staff to develop reports and access data from student financials
- Resolve payment issues with third party vendors
- Resolve tuition calc issues that arise
17. Send due diligence and coordinate with Comptroller to send Unclaimed Property to states
18. Liaison to Office of International Education (OIE), Educational Opportunity Program (EOP)
19. Process returned checks due to NSF and reach out to students to resubmit payment
20. Assist with Marquette Monthly Payment Plan
- Post payment files received from third party vendor
- Reconcile payments received in bank and file postings
- Make adjustments to payment plan accounts as needed/requested
- Troubleshoot issues that arise
21. Assist with collection activity for in-school bursar accounts
- Send monthly past due notice
- Identify accounts to be transferred to UAS
- Work with students to identify if they qualify for a payment agreement
22. Assist with UAS Transfer process
23. Manage Financial Services area
- Supervise two full-time staff and one part-time messenger
1. Responsible for providing back up to following areas:
- Bursar
- Financial Services Assistant – Departmental Depositing
- Financial Services Assistant – Refunds, payment posting
- Messenger duties including deposit drop off/pick up from various departments on campus.
Required Knowledge, Skills and Abilities
- A bachelor degree along with demonstrated experience in process analysis, testing, documenting and user training.
- At least 5 years of relevant experience.
- Excellent organizational ability, oral, written and interpersonal communication skills.
- Must be detail oriented and capable of problem solving.
- Report writing experience, including relational database and SQL; programming skills a plus.
- Ability to think creatively and strategically
- An appreciation of and sensitivity to diverse cultures and lifestyles
- Understanding of and commitment to MU’s Vision, Mission and Values
Preference will be given to demonstrated progressive experience in developing, enhancing and supporting PeopleSoft Student Financials in a higher education environment; including experience with PeopleTools and SQR.
Department Bursar Posting Date 12/16/2022 Closing Date Special Instructions to Applicants EOE Statement
It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.
Required Documents
Required Documents
Optional Documents
- Resume
- Cover Letter/Letter of Application
- References
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