The Administrative Sales Assistant at Eastern Quality Foods will help the sales team achieve monthly, quarterly and yearly goals. He/she will serve as a point of contact for customers with queries about product, orders and deliveries and provide support for sales representatives. He/she is goal orientated and has a deep knowledge of customer service best practices as well as exceptional organizational skills. He/she draws energy from being part of a team and contributes to high quality customer service and achievement of sales targets.

Specific responsibilities include:

· Receive and process purchase orders, sales orders, invoicing, and inventory within customer credit limits

· Check data accuracy in orders and invoices

· Verify Orders, including customers’ personal information and payment details

· Reconcile monthly cold storage inventory

· Ensure proper documentation and backup is gathered and retained to support order and inventory processing

· Contact clients to obtain missing information or answer queries

· Liaise with the Logistics department to ensure timely deliveries

· Develop direct rapport and long-term relationships with suppliers and customers in the sales process

· Internally communicate important feedback from customers

· Monitor sales targets and report any deviations

· Stay up to date with new products and features

· Support the Sales Department with other administrative tasks if required

· After-hours support may be required on occasion

Qualifications

· Ability to prioritize and meet deadlines in a fast-paced environment

· Be detail oriented and able to multitask with strong communication skills

· Outstanding verbal and written communication skills

· An understanding of basic accounting principles and sales performance metrics

· A team player with high level of dedication

· Ability to work under strict deadlines

· Hands on experience with MS Office Suite

· Bilingual ability is a plus

· Prior knowledge or experience with SAP preferred

Key Competencies

· Critical Thinking

· Organization

· Customer Service

Job Type: Full-time

Pay: $42,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Ponte Vedra Beach, FL 32082: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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